Refund Policy

Last updated: October 28, 2026

Tails & Tales Studio is operated by Luci Emma. We want you to try the Product properly, and we would rather refund you than have you keep something you do not use.

1. Seven days, risk-free

Use it for a full 7 days. If it doesn't help you create comic prompts faster, email brainoreviewer@gmail.com within 7 days of your purchase for a friendly refund. You do not have to explain yourself. All the risk is on us.

2. How to ask

Email brainoreviewer@gmail.com from the address you bought with and say you would like a refund. If you bought from a different address, include your order reference.

We aim to reply within two business days. The refund is issued through the marketplace or payment provider that took your payment; how quickly it appears depends on them and on your bank.

3. What happens to your access

A refund of Tails & Tales Studio ends the licence: your licence key stops working and the app locks, usually within a day. Anything you already generated and saved on your own computer remains yours.

4. The upgrades

Each upgrade — Style & Story Vault, Reels & Shorts, Content Autopilot, Etsy & KDP Publisher, Tale Creator & Learning Pack — is a separate purchase with the same 7-day terms, counted from the date you bought that upgrade. Refunding an upgrade removes only that upgrade and does not cancel your main purchase or your other upgrades. Refunding the main purchase ends access to the upgrades too.

5. After 7 days

We do not normally refund after 7 days, because this is a digital product you have had full access to. If something has genuinely gone wrong — you cannot sign in, or the Product does not do what the sales page said — write to us anyway. We would rather fix it, and if we cannot, we will deal with you fairly.

6. Please ask us before a chargeback

A dispute with your bank freezes the payment and usually stops us refunding you directly — so it takes longer for you, not less. One email is faster. Access ends when a payment is reversed.

7. Where you bought matters too

Your purchase is also covered by the terms of the marketplace or payment provider you bought through. Where their policy gives you more, the more generous one applies — as does any mandatory consumer law in your country.

8. Contact

Email brainoreviewer@gmail.com. A real person reads it.